By now, you’re probably familiar with ChatGPT and all the ways it can help you in the workplace. And while the tool can be incredibly useful, it can also keep you from being successful. If you’re not careful about how you use ChatGPT, you could end up in trouble. Here are a few mistakes you can make with ChatGPT and tips on how you can avoid them.
If you’re inputting confidential data into ChatGPT, you put your entire company at risk. All of the data you place into ChatGTP could be used by OpenAI. Even worse, the platform could experience a bug that allows others to see your data.
This isn’t just conjecture. On March 20, 2023, a bug resulted in the titles of ChatGPT users being visible to other users. It also exposed information related to payments. Although the incident didn’t cause too much harm, there’s a potential for a catastrophic breach.
As a general rule, don’t use any confidential information in ChatGPT. Likewise, don’t input anything that you don’t ever want someone else to see.
To avoid making you or your company vulnerable, follow a few safety tips. Never use your full name, company name, or other personal details in the tool. Likewise, avoid using information or content that’s not safe for work.
If you need to use ChatGPT for payment processing data, ask your manager for a company card or a protected payment platform. You could also do all of your work on a VPN-enabled computer or device. If you don’t already do so, check your browser’s firewall frequently. It should always be updated. Finally, avoid doing any ChatGPT work on public Wi-FI. All these steps minimize the risk of using ChatGPT, but they’re also good general safety tips to follow.
There’s another problem with ChatGPT - it’s not always accurate. Although the program has some incredible insight, it’s not all-knowing. The program pulls information from the internet, and as you are well aware, the internet isn’t always right. At times, the program gives users completely inaccurate information.
If you use ChatGPT for work purposes and don’t fact-check responses, you could end up making a huge mistake. You should check everything written by ChatGPT by cross-referencing it with other resources. If you plan on submitting content written by the program, run it through a plagiarism checker. There’s no guarantee that ChatGPT text won’t be plagiarized.
Another simple way to double-check your content is to ask a coworker to look it over. Sometimes, having a second set of eyes on a document catches factual errors or other mistakes. If you’re using ChatGPT for marketing purposes, a single false claim could ruin your company.
There’s no denying the fact that you can use AI to make your job easier. But if you try to use it to replace you, then you’re setting yourself up for failure. The program is like a search engine and has no human qualities. Therefore, it’s just a tool that humans can use. The actual decision-making or creativity should come from you.
Before you go to ChatGPT to answer a question, think about it yourself. Spend some time researching the topic or coming up with your own opinion. Then, when you’re ready to use ChatGPT, you’ll have your own ideas. You can use the program to enhance your knowledge rather than replace it.
There’s another problem with becoming too reliant on ChatGPT. If your boss sees no value in your skills, they may eventually replace you. Make sure you’re always bringing something that comes from you to the table.
If you rely too heavily on ChatGPT, you risk halting your professional growth. Think about it. If you need to learn a new skill to succeed in the workplace, you might take an online course or practice it yourself. But some people ask ChatGPT to do the work for them.
If you’re not continuing to learn and grow, your career will be stagnant. The best way to use ChatGPT while still improving your own skills is to use a combination of methods. While you’re learning a skill, you can compare your work to the work produced by ChatGPT. So, try not to overly rely on the program. You should work hard to find the perfect balance between doing something yourself and having technology make your life easier.
If you want ChatGPT to eliminate all of your interpersonal interactions, you could be in for a surprise. The software does not replace human interaction. For instance, you might think that ChatGPT could train a new employee. While the program can help you create training, it can’t substitute for human interaction. You still need to be present.
Because ChatGPT is AI, it has no human skills. It can’t be empathetic to a new employee or handle a complaint from a customer. Oftentimes, the program alone is not enough. You still need to be willing to address issues in person.
Additionally, you need to look at all the content created by ChatGPT and input some emotion. Typically, the responses lack human emotion. Even on a professional level, you don’t want your emails or web content to come across as cold and robotic. You should put some feelings into the content before you publish it.
After reading this, you might have concerns about continuing to use ChatGPT. Despite all the potential issues that come with using the program for work purposes, there’s also a great deal of value in having it. You can use ChatGPT to become more productive or to communicate better.
New technology is always scary. For one, you need to learn how to use it or you risk getting left behind. Secondly, there are all the unknowns. We’re just starting to see how ChatGPT can hurt you as an employee or a company, but we also are learning how to make the best of it. If you embrace the technology with caution, you can excel.
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